FAQs
Information You Need
What is your return policy?
Due to the products being customized we do not offer any returns. Please ensure that the item ordered is exactly as you want. We will work with you through the entire process to ensure your satisfied before committing the work.
What are the shipping costs?
*Large items within Ontario $28 (Stove Cover)
*Large item for the rest of Canada $30
*Regular items in Ontario $23
*Regular items for the rest of Canada $25
*USA Shipping between $28-$35. Customer is responsible for any duties or taxes that may occur.
Typically utilizing Canada Post as our preferred shipper. Whether your order is one item or twelve the shipping cost remains the same.
What are you located?
We are located just outside of Trenton, Ontario.
How long does it take for my order?
From creation to confirmation to completion is approximately 11 to 12 days. We are with you every step of the way to ensure the final product meets your expectations.